Shipping Policy
Thank you for shopping with Tikaou. We want to ensure that your shopping experience is as smooth and convenient as possible. This Shipping Policy outlines our shipping and delivery practices.
1. Shipping Locations
We currently offer shipping to customers of India and are constantly expanding our shipping destinations. Please note that shipping times may vary based on your location.
2. Shipping Methods
We offer several shipping methods to accommodate your preferences and delivery needs. The available shipping methods may include:
Standard Shipping: Estimated delivery within 2-5 business days.
Express Shipping: Estimated delivery within 5-7 business days, depending on your location.
Please note that shipping times are estimates and may vary based on factors such as product availability, order volume, and shipping destination.
3. Shipping Costs
Shipping costs are determined based on the selected shipping method, order total, and shipping destination. The exact shipping cost for your order will be calculated and displayed during the checkout process.
4. Order Processing Time
Most orders are processed and shipped within 5-7 business days after the order is placed. Custom or personalized items may require additional processing time. You will be notified of any delays or backorders.
5. Tracking Your Order
Once your order is shipped, you will receive a shipping confirmation email that includes a tracking number. You can use this tracking number to monitor the status of your delivery.
6. Shipping Delays
While we make every effort to deliver your order within the estimated timeframes, please understand that unforeseen circumstances, such as extreme weather, natural disasters, or carrier delays, may impact delivery times. Tikaou is not responsible for such delays and their consequences.
7. Order Changes and Cancellations
If you need to make changes to your order or cancel it, please contact our Customer Support team as soon as possible. We will make every effort to accommodate your request; however, once an order is shipped, changes or cancellations may not be possible.
8. Lost or Damaged Items
If your order is lost or damaged during transit, please contact our Customer Support team, and we will work to resolve the issue promptly.
9. Contact Us
If you have any questions or concerns about our Shipping Policy, please contact us at assist.tikaou@gmail.com .